We ship select products nationwide from the Zephyrhills, Florida area.

Shipping & Local Delivery Policy

Advantage Mobile Home Supply

At Advantage Mobile Home Supply, we're pleased to offer nationwide shipping on select products, along with local delivery on all of our Nationwide Shipping Items and also many more of our larger items throughout the Central Florida area and surrounding communities within 75 miles of our warehouse.

Our goal is to make getting the mobile home parts and supplies you need as easy and affordable as possible. We appreciate your business and work hard to provide dependable service, reasonable delivery costs, and a pleasant shopping experience.

Nationwide Shipping

We ship select products throughout the United States using shipping carriers such as UPS, FedEx, USPS, and freight services.

Available shipping options and costs are normally shown during checkout.

Some larger, heavier, fragile, oversized, or high-value items may require additional shipping arrangements, signature confirmation, or order approval before shipping.

If we need additional information or need to make special shipping arrangements, we'll contact you before fulfilling your order.

Shipping Times and Order Processing

We do our best to prepare and ship UPS, USPS, AND FED-EX  Nationwide orders as quickly as possible, usually Next day.

Shipping and delivery estimates begin after an order has been reviewed, approved, and processed.

Expedited shipping times also begin after order processing is complete.

Some orders may require additional preparation time, especially larger orders, special-order merchandise, and products requiring special packaging.

High-value or unusual orders may also require additional verification to help protect our customers and our business from fraudulent transactions.

We'll contact you if we need additional information before shipping your order.

Shipping Addresses

Please double-check your shipping address before completing your purchase.

Customers are responsible for providing a complete, accurate, and deliverable shipping address.

Orders with incomplete, incorrect, or unverifiable information may be delayed while we contact you for clarification.

If we're unable to verify the necessary information, an order may need to be canceled and refunded according to our applicable policies and legal requirements.

Inspecting Nationwide Shipments

We ask customers to inspect their shipments when they arrive.

If you notice visible damage to the packaging or merchandise, please report it to the delivery driver or shipping carrier at the time of delivery whenever possible.

If a shipment appears to be seriously damaged, such as having badly damaged packaging, or other significant visible damage, please take photos of the damaged packaging, refuse the shipment, and let the carrier know why.

Please take photographs of any visible damage and contact Advantage Mobile Home Supply as soon as possible so we can help review the situation.

If damage is discovered after opening your package, please photograph the damage, keep the merchandise and original packaging and contact us as soon as possible.

Local Delivery Service

We're pleased to offer local delivery on many of our products, including, skirting, doors, windows, showers, tubs, air conditioning units, aluminum products, and other mobile home supplies.

Local deliveries are made using our Advantage Mobile Home Supply delivery truck, unless another arrangement has been approved.

Delivery availability and charges depend on the delivery location, merchandise being purchased, and any special handling requirements.

Some larger products and special-order merchandise may require a delivery quote or arrangements made directly with us before the order can be completed.

Please contact us if you have questions about local delivery availability or pricing.

Local Delivery Appointments

To help make deliveries go smoothly, we'll work with you to arrange a convenient delivery date and time, and location.

Large orders and special-order merchandise require a confirmed delivery appointment before the merchandise is loaded onto our truck.

Please make sure that the paying cardholder is available at the agreed-upon time and location and that the delivery location is ready to receive the merchandise.

If you need to change your appointment, please contact us as soon as possible so we can make other arrangements.

Delivery dates and arrival times are estimates unless specifically confirmed otherwise. Weather, traffic, supplier delays, and other unexpected circumstances may occasionally affect delivery schedules.

Payment Verification and Receiving Deliveries

To help protect our customers from unauthorized purchases and credit card fraud, the paying cardholder must be present at the time of local delivery to receive and inspect the merchandise.

Valid government-issued photo identification may be required to verify the purchaser's identity.

If the paying cardholder cannot be present, please contact us before the scheduled delivery to discuss whether another arrangement can be approved.

For security reasons, we may postpone or reschedule a delivery if the required verification cannot be completed.

We appreciate your understanding. These precautions help us keep transactions safe for everyone.

Unloading and Delivery Access

Our standard local delivery service includes transporting the merchandise to an agreed-upon, safe, and accessible unloading location.

Customers are responsible for providing adequate access for our delivery truck and a suitable area for unloading.

Unless specifically agreed upon in advance, delivery does not include:

• Installation or assembly of merchandise.
• Removal or disposal of existing products.
• Moving merchandise inside homes, buildings, or other structures.
• Additional labor or services beyond normal unloading.

Please let us know ahead of time if your delivery location has limited access or any special requirements.

Inspecting Local Deliveries

We ask customers to carefully inspect their merchandise when our delivery truck arrives.

Please check that you've received the correct products and quantities and look for any visible damage before signing the delivery receipt.

If something appears damaged, missing, or incorrect, please let our driver know so it can be documented.

Signing the delivery receipt confirms that the merchandise was received and appeared to be in good condition, except for any issues noted at delivery.

Once merchandise has been properly delivered and accepted, customers are generally responsible for damage that occurs afterward, including damage during handling, moving, storage, or installation.

If you discover a problem that wasn't visible during delivery, please contact us as soon as possible.

Special Orders and Large Deliveries

Some of our products are specially ordered, cut, fabricated, or prepared specifically for our customers.

This may include screen room materials, patio cover and carport materials, awnings, shutters, aluminum materials, specialty windows and doors, air conditioning units, and other large or custom made merchandise.

Certain large and special orders require a separate customer agreement covering product specifications, payment, delivery arrangements, cancellations, and final-sale conditions.

When required, this agreement must be accepted before the order is finalized or nonreturnable materials are purchased.

Customers must also confirm a delivery appointment before these items are loaded for local delivery.

Please carefully review your order details, measurements, and delivery arrangements before purchasing.

Missed Appointments and Refused Deliveries

We understand that unexpected things happen, and we'll do our best to work with you when plans change.

However, if a confirmed delivery cannot be completed because nobody is available, the required purchaser is absent, the location is inaccessible, or an otherwise proper delivery is refused, additional reasonable delivery, handling, or storage charges may apply when disclosed and agreed to in advance and permitted by law.

Refusing an otherwise proper delivery does not automatically cancel an order or guarantee a refund.

Please contact us as soon as possible if you anticipate any delivery problems.

Local Delivery Returns and Pickups

If a locally delivered item qualifies for a return and the return has been approved, Advantage Mobile Home Supply will issue you a RGA (RETURN GOODS AUTHORIZATION) and arrange to pick up the merchandise using our delivery truck.

For regular customer-requested returns, the original delivery charge is nonrefundable.

The return pickup charge will be the same amount as the original delivery charge and is nonrefundable once the pickup service has been completed.

For example, if the original delivery charge was $75, the return pickup charge will also be $75.

Applicable restocking fees are separate from delivery and pickup charges.

All merchandise must meet our return requirements and will be inspected before being loaded onto our truck.

These charges and conditions do not override any rights or remedies required by law.

For complete return information, please review our Return, Refund & Cancellation Policy.

Returns on Nationwide Shipping Orders

All merchandise shipped nationwide through UPS, FedEx, USPS, or other shipping carriers must receive a Return Goods Authorization (RGA) before a return can be initiated.

Current photos of the merchandise and packaging to be returned will be requested before a return is accepted.

To request an RGA, please contact us with your order number, what merchandise you wish to return, current photos of the merchandise, and the reason for the return.

If approved, we'll provide an RGA number and return instructions.

Proper repacking and labeling of the merchandise being returned  is the responsibility of the customer and is important to insure a safe return to us. We are not responsible for any damages or delivery mistakes made during the return process. Delivery insurance or using a reputable packaging service such as the UPS Store is recommended. But not always necessary.

Returns sent back to us without prior authorization will be refused and shipping charges will be the responsibility of the customer.

Regular customer-requested returns are subject to our return requirements, applicable restocking fees, and shipping charges.

Please see our Return, Refund & Cancellation Policy for complete details.

Questions About Shipping or Delivery?

We're always happy to help!

If you have questions about shipping costs, delivery availability, large orders, or special delivery arrangements, please contact us before placing your order.

Advantage Mobile Home Supply

Phone: 813-966-2464

Email: advantagemobilehomesupply@gmail.com

Thank you for choosing Advantage Mobile Home Supply. We appreciate your business and look forward to serving you!

STANDARD LOCAL DELIVERY ITEMS-DELIVERY AND RETURN POLICIES

Standard local delivery items are any stock items that are delivered locally by our truck that are NOT labeled SPECIAL ORDER.

Drop-off delivery is available on qualifying orders within 75 miles of our warehouse

Local delivery availability and pricing may depend on distance, order size, item type, and delivery difficulty. Large or high-value items will require delivery appointment confirmation before fulfillment. Please call BOBBY HYNES at 813-966-2464 or email advantagemobilehomesupply@gmail.com for delivery information or to schedule your order.

Local delivery is drop-off only. Delivery does not include installation, removal of old materials, long carries, inside placement, assembly, or disposal.

The paying cardholder must be present at the scheduled delivery for high-value deliveries. We will require delivery confirmation, signature, and photo ID at the time of delivery

ALL LOCAL DELIVERY ORDERS WILL NEED TO INSPECTED FOR DAMAGE AND CORRECT QUANTITIES AT THE TIME OF DELIVERY. AFTER THE ORDER IS ACCEPTED AND SIGNED FOR AS COMPLETE AND IN GOOD CONDITION ANY DAMAGE OR SHORTAGES WILL BE THE RESPONSIBILITY OF THE CUSTOMER. 

Customers are responsible for providing a safe and accessible delivery location. 

ALL REFUNDS MUST BE APPROVED BY ADVANTAGE MOBILE HOME SUPPLY BEFORE ANY STANDARD LOCAL DELIVERY ITEMS ARE SENT BACK

ANY RETURNS ON STANDARD LOCAL DELIVERY ITEMS WILL BE DONE BY OUR TRUCK AND WILL BE SUBJECT TO A 20% RESTOCKING FEE AND THE SAME  DELIVERY CHARGES AS THE  ORIGINAL DELIVERY WILL BE APPLIED AS A PICK UP CHARGE.

DELIVERY CHARGES AND PICK UP CHARGES ARE NOT REFUNDABLE ON STANDARD LOCAL DELIVERIES

ALL ITEMS MUST BE IN THEIR CLEAN, ORIGINAL RESELLABLE CONDITION.UNUSED AND NEVER INSTALLED AND IN THEIR ORIGINAL UNOPENED PACKAGING TO BE CONSIDERED FOR REFUND.

THE CUSTOMER MAY BE REQUIRED TO SEND TO ADVANTAGE MOBILE HOME SUPPLY CURRENT PHOTOS OF ANY PRODUCT BEING RETURNED BEFORE ANY RETURNS ARE STARTED.

Special-Order Local-Delivery Items – Delivery and Return Policy

WE OFFER EXTREMELY LOW PRICES ON ALL SPECIAL ORDER LOCAL-DELIVERY ITEMS THAT ARE TYPICALLY MUCH LOWER THAN WHAT YOU WILL.PAY AT A SUPPLY STORE. WE ARE ABLE TO OFFER THESE PRICES BECAUSE WE ORDER THESE PRODUCTS IN WHEN YOU ORDER THEM FROM US AND THEN WE DELIVER THEM TO YOU WITH OUR TRUCK. ALL THIS EQUALS LOW OVERHEAD PRICING AND THE SAVINGS ARE PASSED ON TO YOU. IN ORDER TO KEEP PRICES THIS LOW, CERTAIN RULES NEED TO BE APPLIED TO ALL OF THESE ORDERS.

We are happy to help you verify that you are ordering the correct size, type, and specifications for your Special-Order Local-Delivery Items. We can provide photos, measurements, specifications, and measuring guides to help you make your selection. However, the customer is ultimately responsible for determining and ordering the correct products and materials for their particular application. 

For doors and windows, we will provide photos, exact sizes, specifications, and measuring guides upon request.

Below.are some measuring tips on how to properly measure  and order Mobile Home Doors and Windows.

MOBILE HOME-TYPE DOORS are  MEASURED DIFFERENTLY FROM STANDARD HOUSE-TYPE DOORS. They are ordered by their call size, which is usually very close to their ROUGH-OPENING MEASUREMENTS. ROUGH OPENINGS ARE NOT THE SIZE OF THE ACTUAL DOOR OR THE OPENING THE DOOR SHUTS INTO, THEY ARE YOUR STUD TO STUD MEASUREMENTS THAT THE PRE-HUNG DOOR AND IT'S FRAME FIT INTO AND MUST BE OBTAINED FROM THE INTERIOR OF YOUR MOBILE HOME.

COMBINATION DOORS

COMBINATION DOORS  are a two door set up consisting of an inswinging main door and an outswinging storm door. They HAVE A 5/8" THICK WOOD CASING THAT THE MAIN DOOR AND THE STORM DOOR ARE PRE-HUNG ONTO THAT WILL BE REMOVED WHEN THE DOOR IS REPLACED. THEY ALSO HAVE A BUILT IN ALUMINUM THRESHOLD THAT WILL ALSO COME OUT WHEN THE DOOR IS  BEING REPLACED. THE OPENING THAT ALL OF THIS FITS INTO IS YOUR ROUGH OPENING. YOUR ROUGH-OPENING measurements are hard to get when the current door is still installed due to interior trim getting in the way. We recommend either removing your interior trim down to the studs, OR UNINSTALLING YOUR CURRENT DOOR and pre-hung frame so that you can see your true STUD TO STUD ROUGH OPENING MEASUREMENTS. These are the only two ways you can correctly measure your rough opening size.You must also determine the thickness of your walls when ordering a combination door. If the walls of your mobile home are constucted out of 2"× 4" studs you will need a 4" jamb door. If your mobile home walls are constucted out of 2" x 6" studs, you will need a 6" jamb door. You can NOT MEASURE A MOBILE HOME DOOR FROM THE OUTSIDE AND GET THE CORRECT MEASUREMENTS. Please contact us for help on getting the right measurements for your order.

TO ORDER THE CORRECT HINGE FOR YOUR COMBINATION DOOR,  FROM THE OUTSIDE OF YOUR HOME DETERMINE IF THE HINGES OF BOTH THE MAIN DOOR AND THE STORM DOOR ARE ON THE LEFT SIDE OR RIGHT SIDE.  IF THEY ARE ON THE LEFT SIDE, THIS IS CONSIDERED A LEFT- HAND DOOR. IF THEY ARE ON THE RIGHT SIDE, THIS IS CONSIDERED A RIGHT-HAND DOOR. THIS IS DIFFERENT FROM A STANDARD CARPENTERS TECHNIQUE.

OUT-SWING DOORS

Out-swing doors are a single door that swings to the outside of a mobile home. They are pre-hung onto an aluminum frame that is between 1-5/8" and 1-3/4" thick. They are ordered by their call size which is very close to their rough opening measurements. The rough opening is NOT the door size or the opening size the door shuts into.It is the stud to stud size that the pre-hung door and it's frame fit into. You must obtain this measurement from the interior of the mobile home. These measurements are hard to obtain due to interior trim getting in the way. We recommend removing the interior trim down to the studs so that you can see the the true STUD TO STUD rough opening size. You can also remove the door and it's pre-hung frame, measure the rough opening, and then reinstall the old door until you are ready to install your new door. These are the only two ways that you can correctly measure your rough opening size. You can NOT measure from the outside of your mobile home and get the correct measurements. 

TO ORDER THE CORRECT HINGE OF YOUR OUTSWING DOOR, FROM THE OUTSIDE OF YOUR MOBILE HOME DETERMINE IF YOUR HINGES ARE ON THE LEFT OR ON THE RIGHT SIDE. IF THEY ARE ON THE LEFT SIDE, THIS IS CONSIDERED A LEFT HAND DOOR. IF THEY ARE ON THE RIGHT SIDE THIS IS CONSIDERED A RIGHT HAND DOOR. THIS IS DIFFERENT FROM A STANDARD CARPENTERS TECHNIQUE. 

SINGLE PANE AND DOUBLE PANE MOBILE HOME TYPE WINDOWS

SINGLE-PANE AND DOUBLE-PANE MOBILE HOME-TYPE WINDOWS ARE ORDERED BY THEIR CALL SIZE, WHICH IS VERY CLOSE TO THEIR ROUGH OPENING MEASUREMENTS. ROUGH OPENING MEASUREMENTS ARE OBTAINED FROM THE INTERIOR OF YOUR MOBILE HOME AND ARE THE STUD TO STUD OPENING SIZE MEASUREMENTS THAT YOUR WINDOW FITS INTO. THESE MEASUREMENTS ARE HARD TO GET ON CURRENTY INSTALLED WINDOWS DUE TO INTERIOR TRIM GETTING IN THE WAY. WE RECOMMEND THAT YOU UNINSTALL YOUR CURRENT WINDOWS, MEASURE THE ROUGH OPENING, AND THEN  REINSTALL THEM WHILE WAITING FOR YOUR NEW WINDOWS. THE OTHER OPTION IS TO REMOVE ALL OF YOUR INTERIOR TRIM  DOWN TO THE STUDS SO YOU CAN SEE YOUR TRUE ROUGH OPENING SIZES. THESE ARE THE ONLY TWO WAYS TO GET A CORRECT ROUGH OPENING MEASUREMENT. YOU CAN NOT MEASURE A WINDOW FROM THE OUTSIDE AND GET THE CORRECT SIZES.

For tubs, showers, and wall systems, we can provide photos, exact dimensions, and specifications upon request. Please measure the Width, Height, and Depth of all Tub and Shower Units before ordering.

For steps and handrails, we will provide photos and measurements including step size, height, overall depth, platform depth, and other available specifications upon request. Handrails are designed to fit the steps we sell. Please measure for your steps by determining the height, width, and depth of your desired area, allowing for door clearance if your door swings outward.

For air conditioners, WE ONLY SELL MOBILE HOME TYPE PACKAGE UNITS. WE DO NOT SELL SPLIT UNITS. We can provide available unit dimensions and specifications; however, the customer is responsible for determining the proper size, Tonnage, and type of unit needed. We strongly recommend consulting a qualified HVAC technician before ordering.

For aluminum products, including materials for screen rooms and patio covers, we can provide photos, dimensions, diagrams, and information on the main components to help you plan your project. However, we cannot design or engineer your project or guarantee that the materials you order will be correct for your particular application. IF YOU ARE NOT VERY FAMILIAR WITH ALL.OF THESE PRODUCTS, We recommend using a qualified local engineer or contractor to ensure your project meets applicable local building codes before ordering.

 ALL SPECIAL-ORDER LOCAL-DELIVERY ITEMS MUST BE CHECKED FOR ACCURACY BY THE CUSTOMER BEFORE THE ORDER IS PROCESSED. AT THE TIME OF DELIVERY ALL PRODUCTS MUST BE INSPECTED FOR DAMAGE AND FOR CORRECT QUANTITIES  BY THE PAYING CUSTOMER. AFTER THE ORDER  IS  ACCEPTED AS COMPLETE AND IN GOOD CONDITION IT MUST BE SIGNED FOR. AT THAT POINT THE ORDER IS CONSIDERED COMPLETE AND ANY DAMAGE OR SHORTAGES ARE THE RESPONSIBILITY OF THE CUSTOMER. 

All special-order local-delivery items are NON-RETURNABLE unless prior arrangements have been made with Advantage Mobile Home Supply. IF YOU CANCEL YOUR ORDER BEFORE IT IS SHIPPED,  AND WE ACCEPT YOUR CANCELATION YOU WILL BE CHARGED A 20% RESTOCKING FEE DUE TO US ORDERING THE ITEMS IN FOR YOU. IF YOU REFUSE YOUR ORDER AT THE DELIVERY SIGHT YOU WILL BE CHARGED A 20% RESTOCKING FEE PLUS THE AGREED UPON DELIVERY FEE.

Contact Bobby Hynes at 813-966-2464 or Email at advantagemobilehomesupply@gmail.com 

We will gladly take the time to help you make an informed selection.

Return, Refund & Cancellation Policy

Advantage Mobile Home Supply

At Advantage Mobile Home Supply, we appreciate your business and want you to be happy with your purchase. We work hard to offer quality products, low prices, and dependable service.

 To help keep our prices low and make sure everything is handled fairly, we've put together the following return, refund, and cancellation policy.

Please review our policy before placing your order.

1. Returns and Approval

All returns must first be approved and authorized by Advantage Mobile Home Supply..

Current photos of the merchandise to be returned may be requested

All approved customer-requested returns and order cancellations made after fulfillment has begun are subject to a 20% restocking or cancellation fee. Fulfillment includes Advantage Mobile Home Supply special ordering products, packing, or preparing your order for shipping nationwide or local delivery.

To be eligible for a return all merchandise returns must be initiated within 14 days of delivery.

Return Goods Authorization (RGA)

IN ORDER TO BE ELIGIBLE FOR A REFUND ALL RETURNS MUST FIRST BE AUTHORIZED BY ADVANTAGE MOBILE HOME SUPPLY, AND YOU MUST RECEIVE A RETURN GOODS AUTHORIZATION (RGA)NUMBER. 

Please contact us with your order information and reason for the return. If approved, we'll provide an RGA number (Return Goods Authorization) and return instructions

Returns without an RGA number will be refused. 

Unauthorized Returns: All returns must receive a Return Goods Authorization (RGA) before merchandise is returned. Any merchandise returned without prior authorization is at the customer's sole risk and expense. The customer will be responsible for all shipping and delivery charges, as well as any resulting property damage, merchandise damage, or loss that may occur.

An RGA does not guarantee a refund. All merchandise must meet our return requirements and pass a final inspection.

Approved Local Delivery Item returns that were delivered by our delivery truck will require a RGA (RETURNED GOODS AUTHORIZATION), and will be picked up using our delivery truck. All applicable restocking fees, shipping costs, and pickup charges will apply according to our return policy.

If you need to return something, please contact us. We're happy to discuss your situation and help you understand your options.

2. Condition of Returned Merchandise

To qualify for a regular customer-requested return, all merchandise must be:

• In its original condition, clean, and undamaged.
• Unused and never installed.
• In its original, unopened packaging.
• Complete with all original parts, hardware, and accessories.
• Free from scratches, dents, breakage, alterations, or other damage.

Merchandise that has been used, installed, damaged, altered, or removed from its original packaging may not qualify for a return.

These requirements apply to regular customer-requested returns and do not take away any rights customers may have concerning defective, or incorrect merchandise.

3. Restocking Fees and Order Cancellations

All approved customer-requested returns of eligible merchandise are subject to a 20% restocking fee, where permitted by law.

This fee helps cover the costs involved in processing orders, handling merchandise, inspecting returns, and preparing products for resale.

The 20% restocking fee is calculated on the purchase price of the returned merchandise, excluding sales tax and separately listed shipping or delivery charges.

Customer-requested order cancellations after processing has begun may also be subject to a 20% cancellation fee.

Order processing may include purchasing materials, preparing merchandise, cutting materials, packaging, or other documented fulfillment activities.

If you need to cancel an order, please contact us as soon as possible. We'll do our best to help before additional costs are incurred.

4. Nationwide Shipping Orders

We ship merchandise throughout the United States using shipping services such as UPS, FedEx, USPS, and freight carriers.

All returns must be approved by Advantage Mobile Home Supply before merchandise is returned.

Please contact us with your order information and reason for the return. If approved, we'll provide an RGA number (Return Goods Authorization) and return instructions.

Returns without an RGA number will be refused.

Unauthorized Returns: All returns must receive a Return Goods Authorization (RGA) before merchandise is returned. Any merchandise returned without prior authorization is at the customer's sole risk and expense. The customer will be responsible for all shipping and delivery charges, as well as any resulting property damage, merchandise damage, or loss that may occur.

For all regular customer-requested returns, customers are responsible for shipping costs both ways and are also subject to a 20% restocking fee.

The original shipping charges, and return shipping charges are nonrefundable, and customers are responsible for the cost of shipping to their delivery site and  back to Advantage Mobile Home Supply.

All returned merchandise must be properly packaged with proper padding, and sealed correctly to help prevent damage during shipping. We recommend using a shipping service that provides tracking information.

Important — Inspect Your Shipment When It Arrives

We ask that customers carefully inspect their packages when they arrive.

Any visibly damaged deliveries that have reasonably significant damage should be photographed, refused, and  should be reported to the delivery driver or shipping carrier at the time of delivery.

Send us the photographs of the damaged packaging and contact us as soon as possible.

Contact Advantage Mobile Home Supply as soon as possible  send us the photos of the damaged packaging so that we can help review the situation and work toward a resolution.

If concealed damage is discovered after the package has been opened, please keep the merchandise and original packaging. Please take photos of the damage and packaging and contact us as soon as possible.

All cocealed damage must be reported within 48 hours of delivery. We may refuse return requests on any claims made after that. 

All shortages must be reported within 48 hours of delivery. We may refuse any claims made after that.

5. Local Delivery Service

We are happy to offer local delivery on many of our products.

All local deliveries are made using our Advantage Mobile Home Supply delivery truck, unless another arrangement has been agreed upon.

Our standard delivery service includes bringing the merchandise to an agreed-upon, safe, and accessible unloading location.

Installation, assembly, removal of old merchandise, and moving products inside homes or buildings are not included unless we have specifically agreed to provide those services.

Customers are responsible for making sure there is a safe and accessible place for us to unload their merchandise.

The paying cardholder must be present at the time of local delivery to receive and inspect the merchandise. Valid government-issued identification may be required. If the paying cardholder is unable to be present, delivery may be postponed or rescheduled unless we have approved another arrangement in advance.

6. Local Delivery Returns and Pickup Charges

If a locally delivered item is approved for return, Advantage Mobile Home Supply will arrange to pick it up using our delivery truck.

Photos of all items being returned will be requested before a return is initiated.  

The photos will be looked at by our staff, and if the order appears to be in good resellable condition we will send you a RGA (Return Goods Authorization) and set up an appointment to pick up the merchandise by our truck.

The original delivery charge is non-refundable for regular customer-requested returns.

The return pickup charge will be the same amount as the original delivery charge and is also nonrefundable once the pickup has been completed.

For example, if your original delivery charge was $75, the return pickup charge will also be $75.

The 20% restocking fee is separate from both delivery charges.

These charges help cover the cost of our truck, fuel, labor, and time involved in making deliveries and picking up merchandise.

Exceptions will be made for merchandise that is defective, or incorrect.

7. Inspection of Merchandise Being Returned

Before picking up an approved return, we will inspect the merchandise at the delivery site to make sure it is still in acceptable return condition.

All merchandise to be returned must be clean, unused, uninstalled, undamaged, and in its original unopened packaging. If we arrive to pick up an item and discover that it does not meet this criteria, we may refuse the return pickup. In that situation, the merchandise will normally remain with the customer.

We require customers to check, and verify the condition of the merchandise to be returned by sending us current photos before scheduling a return pickup.

8. Special Orders, Electrical Items, and Custom-Made Merchandise — Final Sale

Some of our products are specially ordered, cut, prepared, or made specifically for our customers. Other products, such as electrical items and air conditioners, are not eligible for regular returns due to the nature of the merchandise.

Because of this, all special-order merchandise, electrical items, air conditioners, and custom-made products are considered to be a FINAL SALE and are non-returnable. Unless agreed upon by Advantage Mobile Home Supply. 

This includes, but is not limited to:

• All electrical items, including electrical parts, components, and accessories.
• All air conditioners, including package units, straight-cool units, and heat pumps.
• Special-order windows and doors.
• Special-order showers and tubs.
• Custom screens and screening materials.
• Aluminum screen rooms and screen-room material packages.
• Aluminum patio covers and roof systems.
• Aluminum awnings and related materials.
• Custom shutters and shutter materials.
• Specially ordered aluminum roof panels and framework.
• Aluminum and other materials cut to customer-requested lengths.
• Any other specially ordered, cut, fabricated, modified, or custom-made merchandise.

These items are FINAL SALE — NO RETURNS OR EXCHANGES due to a change of mind, incorrect customer-selected measurements, sizes, colors, quantities, or merchandise that is no longer needed.

Please take extra care when ordering these products. We're always happy to answer questions and help you make sure you're ordering the correct merchandise.

This final-sale policy does not take away any rights or remedies required by law concerning defective, damaged, incorrect, or unfulfilled merchandise.

9. Air Conditioner Installation and Manufacturer's Warranty

Once delivered All air conditioning units are considered a final sale and are not eligible for regular customer-requested returns, unless agreed upon by Advantage Mobile Home Supply. 

Air conditioning units must be properly installed according to the manufacturer's instructions and applicable requirements.

Advantage Mobile Home Supply DOES NOT cover warranties on air conditioners. If an air conditioner develops a problem after installation, please contact us and we can help guide you through the warranty process. Ultimately the customer will have to contact the air conditioners manufacturer to authorize any warranty service provided by the manufacturer's warranty. If you need help completing this process please call us we will be glad to help.

Manufacturer warranty coverage, service, repairs, replacement parts, labor, and other related expenses are determined by the manufacturer's warranty terms.

Advantage Mobile Home Supply does not provide air conditioner installation, or repair.

We encourage customers to review the manufacturer's warranty information before purchasing an air conditioning unit.

10. Special Orders, Custom Orders, and Large Order Cancellations

We often purchase materials and prepare merchandise specifically for each customer's order. Once we've placed a non-returnable order with a supplier or started cutting, fabricating, or preparing custom materials in a way that cannot reasonably be undone, cancellation may no longer be possible without our written approval.

On all special-orders,custom orders, and Large Orders the customer has the responsibility to know that the items they are ordering are the items they want. If a customer requests cancellation after we have placed their order, and it is too late for us to cancel the order from our supplier, the customer will NOT be able to cancel the order.

Depending on the circumstances, the customer may be responsible for legally recoverable costs or damages resulting from the cancellation of large orders or custom made items.

If you want to cancel a special order, cutom order, or large orders, please contact us immediately and we will gladly do everything we can to try and cancel the order for you.

11. Separate Agreements for Large Orders, Special Orders and Custom-Made Orders

Because some orders involve expensive materials, special measurements, or custom preparation, Large Orders, Special Orders, and Custom-Made Orders will require a separate customer agreement when designated by Advantage Mobile Home Supply.

This agreement will explain the merchandise being purchased, measurements and specifications, payment requirements, return restrictions, cancellation terms, and delivery arrangements.

Customers must sign or electronically accept the required agreement before their merchandise is ordered.

We want everyone to know exactly what they're purchasing and understand the terms before we begin preparing their order.

12. Inspecting Local Deliveries

We ask all customers to carefully inspect their merchandise when our delivery truck arrives.

Please check for visible damage, correct quantities, and the correct merchandise before signing the delivery receipt.

If you notice damage, missing items, or anything that doesn't appear correct, please let our driver know so it can be documented.

By signing the delivery receipt, the customer confirms that the merchandise was received in good condition, except for any problems noted at delivery.

Once merchandise has been properly delivered and accepted, the customer is generally responsible for any damage that occurs afterward, including damage during moving, handling, storage, or installation.

13. Delivery Appointments 

 All Local Deliveries require a confirmed delivery appointment before we deliver your order.

The paying cardholder must be present to receive, inspect, and sign for the merchandise. Valid government-issued identification will be required. If the paying cardholder is not present upon our truck's arrival, the delivery may be postponed or rescheduled unless another arrangement has been approved in advance by Advantage Mobile Home Supply.

If the paying cardholder is not present at the delivery site with an Identification card, or the delivery location is not accessible, we may have to reschedule the delivery and require an additional delivery charge for the second delivery.

REFUSAL OF A SCHEDULED DELIVERY

Refusing a scheduled delivery while our driver is at the delivery site, or  after the order is on its way, may result in non-refundable delivery charges, and applicable restocking fee charges if the order is cancelled. Special order items, some large orders, and custom made items  can not be cancelled and are NON-RETURNABLE. 

We understand that unexpected situations can happen. If you need to change your delivery appointment, please contact us as soon as possible so we can reschedule or make other arrangements.

14. Damages, Shortages, Defects, or Incorrect Merchandise Claims

We do our best to make sure every order is correct and arrives in good condition.

If you receive an order that has shortages, is damaged, defective, or different from what you ordered, please contact us and make a claim within 48 hours of your delivery

We may ask for photographs, order information, or other details to help us understand what happened.

Please keep the original packaging until the issue has been reviewed.

We'll review the situation and work with you toward an appropriate resolution.

All damages, shortages, defects, and incorrect merchandise claims be reported within 48 hours of your delivery to be eligible for corrections.

Missing Items or Shipment Shortages

At Advantage Mobile Home Supply, we carefully inspect, count, and document merchandise before packaging and shipping.

To help ensure order accuracy and protect our customers, shipments may be photographed, video recorded, weighed, and documented before leaving our facility.

Customers are requested to inspect their deliveries promptly and report any missing merchandise or shortages within 48 hours of delivery.

All shortage claims must include the order number, a description of the missing merchandise, and photographs of the shipping box, shipping label, packaging materials, and merchandise received.

Please retain all original packaging until your claim has been reviewed and resolved.

All shortage claims are subject to verification using our packing records, photographs, shipping weights, carrier records, and other available documentation.

Verified shortages resulting from our error will be corrected at no additional charge. Claims involving carrier loss or damage will be investigated and handled as appropriate.

We reserve the right to deny unsupported or fraudulent shortage claims, subject to applicable law and customer payment dispute rights.

15. Refund Processing

Once an approved return has been received and inspected, we'll process any refund that is due.

Refunds can only be  issued to the original credit or debit card or payment method.

For regular customer-requested returns, the refund will reflect any applicable 20% restocking fee, non-refundable original shipping charges or delivery charges, and return shipping or pickup charges.

Your bank or payment provider may need additional time to post the refund to your account.

Refunds will be processed after approval by Advantage Mobile Home Supply  as soon as possible and within the applicable legal time frame and for the amount required.

16. Choosing the Correct Merchandise

We carry many products made specifically for mobile homes and manufactured homes, and we know that finding the right size or style can sometimes be confusing.

We're always happy to help customers understand their options and provide product information when available.

However, customers are responsible for checking their measurements, sizes, colors, styles, quantities, and other product specifications before placing an order, unless we have specifically agreed in writing to take responsibility for those details.

This is especially important when purchasing windows, doors, showers, tubs, air conditioners, aluminum materials, screen rooms, patio covers, windows screens, and other specialty products.

Please don't hesitate to contact us before ordering if you have questions. We will do our very best to help you order the right product.

17. A Few Important Things to Know

Our return, refund, and cancellation policy is intended to be fair to our customers while also helping us keep our prices competitive.

All terms are subject to applicable Florida and federal laws.

By completing a purchase and affirmatively accepting the applicable terms when requested, customers acknowledge the return, refund, cancellation, and special-order conditions that apply to their order.

Questions? We're Happy to Help!

We appreciate every customer who chooses Advantage Mobile Home Supply.

If you have any questions about a product, delivery, return, or special order, please reach out. We'll do our best to help you find the information you need.

Advantage Mobile Home Supply

Phone: 813-966-2464

Email: advantagemobilehomesupply@gmail.com

Thank you for shopping with us. We appreciate your business!

Please inspect your order as soon as it arrives.

If an item arrives damaged, contact us right away and provide photos of the item, packaging, shipping label, and visible damage. Please keep all packaging materials until the issue is resolved.

For parcel shipments, damage should be reported as soon as possible after delivery. Do not install or use damaged items before contacting us.

For large, freight, or local-delivery items, inspect the item at delivery whenever possible. If visible damage is present, note the damage with the carrier or delivery person before accepting the item when applicable.

For freight deliveries, keep the item, pallet, packaging, and all labels until the damage claim is reviewed. Photos of the item on the pallet and the packaging condition may be required.

Claims may be denied if the item is installed, altered, discarded, or if packaging is thrown away before the issue can be reviewed.

We will work with customers to resolve valid damage issues through replacement, repair, refund, carrier claim, or another reasonable solution depending on the situation.

To protect our customers and business from payment fraud, some orders may require verification before fulfillment.

Orders may be reviewed if they are high-value, unusual, expedited, shipping to a different name or address, missing required contact information, or flagged as suspicious by our payment processor or fraud-prevention tools.

We may contact the customer by phone or email to confirm order details, delivery information, billing/shipping information, or other details needed to safely fulfill the order.

Expedited shipping times begin after order approval and processing. A paid expedited shipping option does not guarantee same-day shipment if the order requires review.

High-value orders may require signature confirmation, delivery confirmation, local delivery verification, or shipment to a verified address.

Orders that cannot be verified, appear suspicious, or present an elevated fraud risk may be canceled and refunded before fulfillment.

Advantage Mobile Home Supply reserves the right, where permitted by law, to cancel an entire order before fulfillment if we discover an obvious error in pricing, product information, discounts, shipping or delivery charges, or checkout calculations—even after checkout is completed and payment is received.

If this happens, we will notify you, explain the error, and promptly refund the full amount paid for the canceled order to your original payment method. No cancellation or restocking fee will apply. We will provide corrected information so you can decide whether to place a new order. We will not charge an additional amount without your approval. This policy does not limit any rights provided by applicable law.

Product Photos and Illustrations Disclaimer

Product photos and illustrations on our website are provided for reference purposes only. Some images may be digitally enhanced or generated using artificial intelligence (AI). Actual products may vary slightly in appearance, color, design, or features from the images shown. We make every effort to provide accurate product representations and descriptions; however, slight differences may occur due to manufacturer updates, product variations, or AI-generated imagery.

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