Shipping Policy
We ship select products nationwide from the Zephyrhills, Florida area.
Shipping & Local Delivery Policy
Advantage Mobile Home Supply
At Advantage Mobile Home Supply, we're pleased to offer nationwide shipping on select products, along with local delivery on all of our Nationwide Shipping Items and also many more of our larger items throughout the Central Florida area and surrounding communities within 75 miles of our warehouse.
Our goal is to make getting the mobile home parts and supplies you need as easy and affordable as possible. We appreciate your business and work hard to provide dependable service, reasonable delivery costs, and a pleasant shopping experience.
Nationwide Shipping
We ship select products throughout the United States using shipping carriers such as UPS, FedEx, USPS, and freight services.
Available shipping options and costs are normally shown during checkout.
Some larger, heavier, fragile, oversized, or high-value items may require additional shipping arrangements, signature confirmation, or order approval before shipping.
If we need additional information or need to make special shipping arrangements, we'll contact you before fulfilling your order.
Shipping Times and Order Processing
We do our best to prepare and ship UPS, USPS, AND FED-EX Nationwide orders as quickly as possible, usually Next day.
Shipping and delivery estimates begin after an order has been reviewed, approved, and processed.
Expedited shipping times also begin after order processing is complete.
Some orders may require additional preparation time, especially larger orders, special-order merchandise, and products requiring special packaging.
High-value or unusual orders may also require additional verification to help protect our customers and our business from fraudulent transactions.
We'll contact you if we need additional information before shipping your order.
Shipping Addresses
Please double-check your shipping address before completing your purchase.
Customers are responsible for providing a complete, accurate, and deliverable shipping address.
Orders with incomplete, incorrect, or unverifiable information may be delayed while we contact you for clarification.
If we're unable to verify the necessary information, an order may need to be canceled and refunded according to our applicable policies and legal requirements.
Inspecting Nationwide Shipments
We ask customers to inspect their shipments when they arrive.
If you notice visible damage to the packaging or merchandise, please report it to the delivery driver or shipping carrier at the time of delivery whenever possible.
If a shipment appears to be seriously damaged, such as having badly damaged packaging, or other significant visible damage, please take photos of the damaged packaging, refuse the shipment, and let the carrier know why.
Please take photographs of any visible damage and contact Advantage Mobile Home Supply as soon as possible so we can help review the situation.
If damage is discovered after opening your package, please photograph the damage, keep the merchandise and original packaging and contact us as soon as possible.
Local Delivery Service
We're pleased to offer local delivery on many of our products, including, skirting, doors, windows, showers, tubs, air conditioning units, aluminum products, and other mobile home supplies.
Local deliveries are made using our Advantage Mobile Home Supply delivery truck, unless another arrangement has been approved.
Delivery availability and charges depend on the delivery location, merchandise being purchased, and any special handling requirements.
Some larger products and special-order merchandise may require a delivery quote or arrangements made directly with us before the order can be completed.
Please contact us if you have questions about local delivery availability or pricing.
Local Delivery Appointments
To help make deliveries go smoothly, we'll work with you to arrange a convenient delivery date and time, and location.
Large orders and special-order merchandise require a confirmed delivery appointment before the merchandise is loaded onto our truck.
Please make sure that the paying cardholder is available at the agreed-upon time and location and that the delivery location is ready to receive the merchandise.
If you need to change your appointment, please contact us as soon as possible so we can make other arrangements.
Delivery dates and arrival times are estimates unless specifically confirmed otherwise. Weather, traffic, supplier delays, and other unexpected circumstances may occasionally affect delivery schedules.
Payment Verification and Receiving Deliveries
To help protect our customers from unauthorized purchases and credit card fraud, the paying cardholder must be present at the time of local delivery to receive and inspect the merchandise.
Valid government-issued photo identification may be required to verify the purchaser's identity.
If the paying cardholder cannot be present, please contact us before the scheduled delivery to discuss whether another arrangement can be approved.
For security reasons, we may postpone or reschedule a delivery if the required verification cannot be completed.
We appreciate your understanding. These precautions help us keep transactions safe for everyone.
Unloading and Delivery Access
Our standard local delivery service includes transporting the merchandise to an agreed-upon, safe, and accessible unloading location.
Customers are responsible for providing adequate access for our delivery truck and a suitable area for unloading.
Unless specifically agreed upon in advance, delivery does not include:
- Installation or assembly of merchandise.
- Removal or disposal of existing products.
- Moving merchandise inside homes, buildings, or other structures.
- Additional labor or services beyond normal unloading.
Please let us know ahead of time if your delivery location has limited access or any special requirements.
Inspecting Local Deliveries
We ask customers to carefully inspect their merchandise when our delivery truck arrives.
Please check that you've received the correct products and quantities and look for any visible damage before signing the delivery receipt.
If something appears damaged, missing, or incorrect, please let our driver know so it can be documented.
Signing the delivery receipt confirms that the merchandise was received and appeared to be in good condition, except for any issues noted at delivery.
Once merchandise has been properly delivered and accepted, customers are generally responsible for damage that occurs afterward, including damage during handling, moving, storage, or installation.
If you discover a problem that wasn't visible during delivery, please contact us as soon as possible.
Special Orders and Large Deliveries
Some of our products are specially ordered, cut, fabricated, or prepared specifically for our customers.
This may include screen room materials, patio cover and carport materials, awnings, shutters, aluminum materials, specialty windows and doors, air conditioning units, and other large or custom made merchandise.
Certain large and special orders require a separate customer agreement covering product specifications, payment, delivery arrangements, cancellations, and final-sale conditions.
When required, this agreement must be accepted before the order is finalized or nonreturnable materials are purchased.
Customers must also confirm a delivery appointment before these items are loaded for local delivery.
Please carefully review your order details, measurements, and delivery arrangements before purchasing.
Missed Appointments and Refused Deliveries
We understand that unexpected things happen, and we'll do our best to work with you when plans change.
However, if a confirmed delivery cannot be completed because nobody is available, the required purchaser is absent, the location is inaccessible, or an otherwise proper delivery is refused, additional reasonable delivery, handling, or storage charges may apply when disclosed and agreed to in advance and permitted by law.
Refusing an otherwise proper delivery does not automatically cancel an order or guarantee a refund.
Please contact us as soon as possible if you anticipate any delivery problems.
Local Delivery Returns and Pickups
If a locally delivered item qualifies for a return and the return has been approved, Advantage Mobile Home Supply will issue you a RGA (RETURN GOODS AUTHORIZATION) and arrange to pick up the merchandise using our delivery truck.
For regular customer-requested returns, the original delivery charge is nonrefundable.
The return pickup charge will be the same amount as the original delivery charge and is nonrefundable once the pickup service has been completed.
For example, if the original delivery charge was $75, the return pickup charge will also be $75.
Applicable restocking fees are separate from delivery and pickup charges.
All merchandise must meet our return requirements and will be inspected before being loaded onto our truck.
These charges and conditions do not override any rights or remedies required by law.
For complete return information, please review our Return, Refund & Cancellation Policy.
Returns on Nationwide Shipping Orders
All merchandise shipped nationwide through UPS, FedEx, USPS, or other shipping carriers must receive a Return Goods Authorization (RGA) before a return can be initiated.
Current photos of the merchandise and packaging to be returned will be requested before a return is accepted.
To request an RGA, please contact us with your order number, what merchandise you wish to return, current photos of the merchandise, and the reason for the return.
If approved, we'll provide an RGA number and return instructions.
Proper repacking and labeling of the merchandise being returned is the responsibility of the customer and is important to insure a safe return to us. We are not responsible for any damages or delivery mistakes made during the return process. Delivery insurance or using a reputable packaging service such as the UPS Store is recommended. But not always necessary.
Returns sent back to us without prior authorization will be refused and shipping charges will be the responsibility of the customer.
Regular customer-requested returns are subject to our return requirements, applicable restocking fees, and shipping charges.
Please see our Return, Refund & Cancellation Policy for complete details.
Questions About Shipping or Delivery?
We're always happy to help!
If you have questions about shipping costs, delivery availability, large orders, or special delivery arrangements, please contact us before placing your order.
Advantage Mobile Home Supply
Phone: 813-966-2464
Email: advantagemobilehomesupply@gmail.com
Thank you for choosing Advantage Mobile Home Supply. We appreciate your business and look forward to serving you!